At Spirit of Bristol, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, whether through our website, in-person, or other communication channels.

1. Information We Collect

We may collect and process the following information about you:

• Personal Identification Information: Name, address, email address, phone number, and other contact details.
• Order Information: Details about the products you purchase, delivery information, and payment methods.
• Website Usage Data: Information about how you use our website, such as IP addresses, browser type, and access times.
• Marketing Preferences: Your preferences in receiving marketing from us and communication preferences.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Fulfill Orders: Processing and delivering your orders, including handling payments, managing shipping, and providing customer service.
• To Improve Our Services: Analyzing how our customers use our website to enhance user experience and optimize our product offerings.
• Marketing: Sending you updates about new products, promotions, or events, if you have consented to receiving such communications.
• Legal Obligations: To comply with legal or regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors and delivery companies. They will only use your data to perform the necessary tasks and are required to keep your information secure.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to legal proceedings.

4. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we collect.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for legal or reporting requirements.

6. Your Rights

You have certain rights regarding your personal data, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can ask us to correct any inaccuracies in your personal data.
• Deletion: You may request that we delete your personal information in certain circumstances.
• Marketing Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in any of our emails or contacting us directly.

7. Cookies

Our website uses cookies to collect information about your browsing habits to improve your user experience. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Spirit of Bristol
Email: pete@spiritofbristol.com