Terms and Conditions
Welcome to Spirit of Bristol! These Terms and Conditions govern your use of our website, services, and any purchases made from us. By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully.
1. General Information
Spirit of Bristol is a business registered in the United Kingdom. We sell gin and related products via our website and in-person events. By using our services, you agree to these Terms and Conditions.
2. Eligibility
To purchase alcohol from Spirit of Bristol, you must be of legal drinking age in your jurisdiction. By placing an order, you confirm that you meet the legal requirements for purchasing alcoholic beverages. We reserve the right to refuse service to anyone who does not comply with this requirement.
3. Products and Availability
- Product Descriptions: We strive to provide accurate descriptions and images of our products. However, due to the nature of artisanal production, some variations may occur. All product information, including pricing and availability, is subject to change without notice.
- Availability: Our products are available for purchase while stocks last. We reserve the right to discontinue any product at any time without notice.
4. Pricing and Payment
- Prices: All prices displayed on our website are in GBP and include any applicable taxes. Shipping costs are calculated at checkout and will vary based on location.
- Payment: We accept credit cards, debit cards and PayPal. Payment must be made in full before we dispatch your order.
- Errors: In the event of an error in pricing or product details, we reserve the right to cancel any affected orders and issue a refund for any amount paid.
5. Shipping and Delivery
- Delivery Areas: We currently ship within the United Kingdom.
- Delivery Times: Estimated delivery times will be provided at checkout, but these are estimates only. While we strive to deliver within the indicated time, we are not liable for delays beyond our control.
- Shipping Costs: Shipping charges will be calculated at checkout based on your location and the size of your order.
- Order Tracking: You will receive a tracking number via email once your order has been dispatched.
6. Returns and Refunds
- Returns: We accept returns only in the case of defective or damaged goods. To initiate a return, please contact us within 12 days of receiving your order.
- Refunds: If your return is approved, we will process a refund to your original payment method. Refunds will only be issued for the cost of the product(s) and not for shipping costs unless the return is due to an error on our part.
7. Intellectual Property
All content on the Spirit of Bristol website, including but not limited to images, text, logos, and trademarks, is the intellectual property of Spirit of Bristol or its licensors. You may not reproduce, modify, or distribute any content without our express written permission.
8. User Conduct
You agree to use our website and services only for lawful purposes. You are prohibited from using our website in any way that may:
- Violate any applicable local, national, or international law or regulation.
- Cause harm to our business, reputation, or operations.
- Disrupt or interfere with the security, integrity, or performance of our website or services.
9. Limitation of Liability
- Spirit of Bristol will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
- We will not be responsible for any loss or damage caused by events beyond our control, such as natural disasters, strikes, or transportation disruptions.
10. Indemnification
You agree to indemnify, defend, and hold Spirit of Bristol harmless from any claims, damages, or losses arising from your breach of these Terms and Conditions or your use of our products and services.
11. Governing Law
These Terms and Conditions are governed by the laws of United Kingdom. Any disputes arising out of or relating to these Terms will be resolved in the courts of United Kingdom.
12. Changes to These Terms
Spirit of Bristol reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website or services constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Spirit of Bristol
Email: pete@spiritofbristol.com